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| Call Us
at: (617) 666-0500
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GUEST LIST |
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HOME »
POLICY |
| Policy
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| Payment
Methods: We
accept all major credit cards (MasterCard, Visa, American Express and Discover)
and charge your credit card when you place the order online prior to shipping. |
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Prices Of Products: All prices are
subjected to change without any notice.
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| Cost Of Shipping:
All shipping charges are based on the weight of the product.
The cost of shipping will be added during payment.
A physical address is required for all shipping. Sorry, this is not available
to P.O., APO, or FDO boxes.
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| Shipping And Payments: All
shipping to
Massachusetts
incurs a 5% state sales tax.
All products will incur a $3.50 handling charge per shipping.
If shipping to
Massachusetts
, please fax us a copy of form W-9 at 617-628-2800
to qualify for MA state sales tax exemption.
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Warranty: The Warranty of
all current motors or parts purchased from www.electrosales.com is for one year
limited warranty against any manufacturer's defects. If the item is a
discontinued or obsolete product then the warranty is only for 90 days from
date of sale. If a motor or parts item fails within the appropriate warranty
period, www.electrosales.com at its discretion will repair, replace or issue a
credit for the item. A shipping and handling charge will be charged to the
customer as applicable. Due to variations, the weights may vary slightly by +
or - 10%.
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| Privacy: All of the
personal data we receive is private and is kept
confidential. does not sell or rent its customer list or any personal
information to any other person, company or organization.
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Safety: All
online transactions at www.electrosales.com are handled with industry-standard SSL
encryption. When you enter your credit card number into the order form, it is
transmitted across the Internet in an encrypted (scrambled) form, then decoded
when it gets to us. For added security, we also encrypt the credit card number
when it is stored on disk while your order is being processed. According to CNN
if you are not the kind of person who worries about being hit by lightning as
you're crossing the street, you probably don't have to worry that your credit
card number will be intercepted on the way to a secure Web site. "The prevalent
opinion...is that on-line credit card use is actually no riskier for consumers
than traditional "low-tech" transactions."
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Security: All shipping
addresses are fully verified. Additionally, our security department may contact
you prior to shipping to verify all or part of your shipping address. The
billing address we receive from you must match your credit card statement
billing address exactly or your order will not be processed. We accept all
major credit and debit cards (MasterCard, Visa, American Express &
Discover).
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Money Back Guarantee: We have
used the best of our commitment to satisfy you with our product, and if still
for any reason you are not fully satisfied with your purchase, simply return
it, so that we receive the merchandise back within 30 days of the invoice date
for a full product refund. (Sorry, we cannot refund freight, or obsolete
items.) We can only accept returns or exchanges that are received back within
30 days of the invoice date. Please allow for sufficient transit time when
shipping back any merchandise. To return any item, please email or call us at
1-617-666-0500 for an R.A. (return authorization) number. When sending back
your return, please include a copy of your invoice with the return, write the
R.A. number on the outside of the package and include a short note explaining
the reason for your return. All merchandise should be returned to us fully
insured. For your security, all returns are opened in the presence of two motor
or parts receivers who verify the contents upon their arrival. We can only
refund merchandise that is received back within 30 days of the invoice date and
is in new, resalable condition without any scratches, nicks or marks. Refunds
for orders paid by credit card can only be refunded to original credit card
account
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| 100 Fellsway West, Somerville,
MA 02145-2007 - U.S.A. |
| Phone: (617) 666-0500
- Fax: (617) 628-2800 -Email:
info@electrosales.com,
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| ©2006 Electro
Sales Co., Inc. All rights reserved. Best view
on (1024x768). |
Site developed by www.4QT.com.
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